These Terms of Service (“Terms”) govern your access to and use of the Merge web applications, mobile experiences, APIs, and related services (collectively, the “Service”) operated by Techsa and its affiliates (“Techsa,” “we,” “us”). By using the Service, you agree to these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
The Service provides tools for logistics and distribution operations, which may include route planning, warehouse and order workflows, live tracking, driver workflows, reporting, and integrations you enable. Features vary by subscription, configuration, and region. We may modify, suspend, or discontinue parts of the Service with reasonable notice where practicable.
You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account. Notify us promptly at info@techsa.io if you suspect unauthorized access. We may suspend accounts that risk the security or integrity of the Service or other customers.
You retain ownership of data you submit to the Service (“Customer Data”). You grant Techsa a limited license to host, process, and display Customer Data solely to provide and improve the Service, comply with law, and as described in our Privacy Statement. You represent that you have all rights and consents needed to submit Customer Data, including personal data of your employees, contractors, and end users.
You agree not to misuse the Service. Prohibited conduct includes: violating law; attempting to probe, scan, or test vulnerabilities without authorization; interfering with other users; distributing malware; reverse engineering except where applicable law forbids this restriction; using the Service to build a competing product using non-public aspects of our systems; or accessing the Service through automated means in a way that impairs performance. We may investigate and remove content or suspend access for violations.
The Service may interoperate with third-party maps, identity providers, messaging gateways, and other services you connect. Those providers are governed by their own terms and privacy policies. Techsa is not responsible for third-party services you choose to use.
Techsa and its licensors own the Service, including software, branding, and documentation. Except for the limited rights expressly granted in these Terms, no rights are transferred to you. Feedback you provide may be used by Techsa without obligation to you.
Each party may receive non-public information from the other. The receiving party will use reasonable care to protect such information and use it only for the purpose of providing or using the Service, subject to standard exceptions (e.g., independently developed, publicly known, or legally required disclosure).
Except where prohibited by law, the Service is provided “as is” and “as available.” Techsa disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Operational software depends on networks, devices, and data you supply; we do not warrant uninterrupted or error-free operation.
To the maximum extent permitted by law, Techsa and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill. Techsa’s aggregate liability arising out of these Terms or the Service will not exceed the amounts you paid Techsa for the Service in the twelve (12) months before the claim, or one hundred U.S. dollars (USD $100) if no fees applied. Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted.
You will defend and indemnify Techsa against claims arising from Customer Data, your use of the Service in breach of these Terms, or your violation of law or third-party rights, except to the extent caused by Techsa’s willful misconduct.
These Terms remain in effect while you use the Service. Either party may terminate access if the other materially breaches and fails to cure within thirty (30) days of notice. Upon termination, your right to use the Service ceases; provisions that by nature should survive (e.g., intellectual property, disclaimers, limitations) will survive.
We may update these Terms by posting a revised version and updating the “Last updated” date. Material changes will be communicated through the Service or by email where appropriate. Continued use after changes become effective constitutes acceptance.
These Terms are governed by the laws applicable to Techsa’s principal place of business, without regard to conflict-of-law rules, except where mandatory consumer protections in your country require otherwise. Courts in that jurisdiction have exclusive venue, unless applicable law requires a different forum.
Questions about these Terms: info@techsa.io.